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S R Infosys offers a unique
one-stop service that provides you with hardware and software
services required for managing your entire IT infrastructure. In
hardware and software services S R Infosys provides the
capabilities you need to meet tomorrow’s IT challenges.
S R Infosys Facilities Management Services provides you the
following benefits:
Network Management - Managing your LAN or WAN backbone and
resolving any connectivity and topology configuration issues.
Desktop Management - Providing user support for standard desktop
suits like Office and third party software applications
Help Desk Support – End – to – end problem management for any
user support or IT infrastructure and applications environment,
including third party vendor management for different hardware
and software.
Service Window – Standard and customized service responses are
designed keeping in view the resource requirements for uptime
and cost of downtime. The scope of work would include problems
involving hardware and third party coordination.
Onsite Resident Engineer – You get a single point of contact
through Resident Engineer for the latest hardware, software,
support and management services that is accountable for all
desktop problems |